Junior Assistant - Libraries (Client Services) 2 x Fixed Term Positions

Gympie Regional Libraries provide free and equitable access to vibrant and community-focused services and programs, empowering residents to discover new skills, pursue knowledge, create ideas, connect with others and share what inspires them. Our service embraces the future while preserving our heritage, supports lifelong learning with opportunities for people of all ages to participate in today's high-tech, knowledge-driven world. 

The library service is highly valued by our community.  The Gympie Regional Libraries network consists of six branch libraries located at Gympie, Tin Can Bay, Rainbow Beach, Kilkivan, Goomeri and Imbil. 

Junior Assistant - Libraries (Client Services) 2 x Fixed Term Positions

Council currently has two Junior Assistant fixed term positions available to students commencing year 11 in 2024. These fixed term positions will be contracted for a two-year period to cease on 31 January 2026.

Remuneration: Casual junior hourly rate of $26.26(depending on age) plus superannuation

Closing Date:   Tuesday 17th October 2023 at 11.00pm AEST

No late applications will be accepted.  Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered. 

Position Overview

These positions provide assistance to senior library staff, working as part of the library team, maintaining library services and delivering high quality information and customer service to the community. Duties include loaning, returning and shelving library materials, trouble-shooting customer IT issues and assisting in the delivery of library programs.

The two positions are located at Gympie Library, and will average approximately 7 hours per week, consisting of rostered shifts: Monday - Friday (3.15pm - 5.15pm), every second Saturday (8.45am - 12.15pm) (plus occasional additional hours in school holidays).

What we are looking for?

Council is looking for two highly motivated, flexible and reliable school students who are passionate about working in libraries. A high level of communication skills will be critical to success, along with an understanding of library services, time management skills and a high level of ability with digital technology.

• Ensure that the community receives a positive customer service experience at our libraries on a daily basis.
• Support the provision of information and technology services assistance and support for library customers.
• Assist in the delivery of programs to fulfil the community’s needs including children’s activities, technology sessions and community workshops.
• Participate in reviews of branch library processes and procedures to ensure a continuous improvement focus on customer service.
• Demonstrated ability to communicate effectively both orally and in writing with the ability to confidently promote library services to the community.
• Demonstrated interpersonal communication and teamwork skills with organisational ability.
• Demonstrated computer literacy skills, including word processing and basic research skills.
• Ability to be flexible, adaptable, innovative and responsive to change.

The successful candidates will need to be commencing year 11 in 2024 and available to work at Gympie Library on a casual basis in 2024 and 2025.

Position Description

For a full position description containing essential and desirable criteria, please click here.

Who to Contact

For information regarding the requirements of this role, please contact Council's, Coordinator Libraries, Rachel Lethem on 5481 0850 or email rachel.lethem@gympie.qld.gov.au

For assistance lodging your application using Council's online system, please contact council's Officer Recruitment, Sue Rossi on 5481 0971 or email sue.rossi@gympie.qld.gov.au

What we offer?

• Casual work hours (approximately 7 hours per week on a casual basis)
• Access to employee health and well-being programs
• Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
• Long service leave accumulation
• Generous superannuation scheme 13 per cent
• Access to salary sacrificing
• Employee assistance program offering free confidential counselling services for employees and their families.

How to apply

Keen to apply? Simply follow the instructions below:

1) Download and review the position description above
2) Complete the information below, as requested (please use an individualised email address as using another person's may effect your application, if you do not have one please follow this link to create a Gmail account)
3) Click 'APPLY'
4) Attach your resume, covering letter and a copy of your latest school results.
5) Click 'NEXT' and 'CONFIRM'

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.

 Applications close on Sunday 15th October at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.