Senior Officer Business Analyst

• A varied and challenging role which is critical in managing information flow and advice.
• Competitive annual salary commencing at $93,611 plus up to 13% superannuation
• Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO.

About the Region

Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast.  Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm.  Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history.  Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally. 

For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.

 Senior Officer Business Analyst 

Remuneration: Annual salary commencing at $93,611, plus up to 13% superannuation

Closing Date: 20th October 2024 at 11.00pm AEST

No late applications will be accepted.  Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered. 

Role Overview

The Senior Officer Business Analyst plays a critical role in managing information flow and providing expert advice to support decision-making. This position is responsible for assessing, developing, and implementing performance indicators to monitor business performance, while identifying potential issues and risks.

Working under general direction, the Senior Officer will maintain and optimise reporting structures and systems, ensuring data is validated and certified for effective business use. A key responsibility is enhancing data analytics capabilities within the Water branch, delivering valuable insights to drive informed business decisions.

Additionally, this role will focus on generating business value through data analytics, contributing to process automation and supporting business-as-usual operations via dashboards and applications.

Essential Knowledge & Skills: 

• Advanced Data Analytics Expertise - Strong knowledge of data analytics tools, techniques, and methodologies to extract, analyse, and interpret data for actionable insights.
• Business Performance Monitoring - Proficiency in developing and managing key performance indicators (KPIs) and performance metrics to track and enhance business outcomes.
• Reporting and Data Management Systems - Experience in maintaining and optimising business reporting systems, ensuring data accuracy, validation, and certification for business use with the ability to analyse data to uncover potential business risks.
• Process Automation Skills - Ability to design and implement automated solutions to streamline business-as-usual (BAU) processes, using dashboards, applications, and other tools.
• Data Visualisation and Dashboarding - Expertise in creating and using data visualisation tools (e.g., Power BI, Tableau) to present complex data in an understandable and actionable format.
• Stakeholder Communication and Collaboration - Excellent communication skills to effectively convey insights and recommendations to a range of stakeholders, including non-technical audiences.
• Problem-Solving and Critical Thinking - Demonstrated ability to apply critical thinking and problem-solving skills to analyse business challenges and recommend data-driven solutions.
• Attention to Detail and Data Integrity - High attention to detail in managing and validating data, ensuring accuracy and integrity in business reporting and analytics processes.
• Knowledge of Industry Best Practices - Strong understanding of industry trends, tools, and best practices in data analytics, business intelligence, and performance management.
• Technical Proficiency - Competence with various software and tools for data analytics (e.g., SQL, Excel, Python, R) and experience in leveraging them to support business reporting and decision-making.

Essential Requirements: 

• Manage Information Flow - Proactively manage and oversee the flow of business-critical information to ensure timely and accurate communication across the organisation.
• Specialist Advice - Provide expert advice to key stakeholders on performance indicators, data analytics, and risk management to support informed decision-making.
• Performance Monitoring and Reporting - Develop, deploy, and maintain key performance indicators (KPIs) to monitor and assess business performance, identifying potential risks and issues.
• Business Reporting Systems - Maintain and optimise reporting structures and systems, ensuring all data is validated, certified, and aligned with business needs.
• Data Analytics Enhancement - Lead initiatives to build and enhance data analytics capabilities within the Water branch, enabling deeper insights and data-driven decision-making.
• Process Automation - Drive the automation of business-as-usual (BAU) processes through the use of dashboards, applications, and advanced data analytics techniques.
• Risk Identification and Mitigation - Proactively identify business risks through data analysis, recommending strategies for mitigation and continuous improvement.
• Collaboration and Stakeholder Engagement - Collaborate with internal teams and external stakeholders to understand business needs and deliver actionable insights through data and reporting tools.
• Support Business Decision-Making - Generate valuable business insights from data analytics to inform strategic business decisions and contribute to operational efficiency.
• Continuous Improvement - stay updated on industry trends, tools, and best practices in data analytics and business intelligence to continuously enhance the role's effectiveness.
• Liaise closely with internal teams and external stakeholders to ensure a responsive, high-quality service that enhances the customer experience.
• Foster positive relationships within the Water branch and across Council directorates.

Position Description

For a full position description containing essential and desirable criteria, please click here. 

Who to Contact

For information regarding the requirements of this role, please contact Council's Coordinator Business & Regulatory Services, Skye Hughes on 07-5481 0745 or email skye.hughes@gympie.qld.gov.au

For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0971 or email sue.rossi@gympie.qld.gov.au

 What we offer?

• Nine day fortnight
• Access to employee health and well-being programs
• Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
• Long service leave after seven years
• Generous superannuation scheme of up to 13 per cent
• Access to salary sacrificing and salary packaging arrangements
• Employee assistance program offering free confidential counselling services for employees and their families.

Our Values

• Accountability
• Communication
• Customer Service Focused
• Integrity
• Teamwork and Collaboration

For a full explanation of our values please click here.  You will be assessed on your understanding of these values and how you have applied values such as these in your previous employment.

Our Process

Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.

Keen to apply - Simply follow the instructions below:

1) Download and review the position description above
2) Complete the information below, as requested (please use an individualised email address as using another person's may effect your application, if you do not have one please follow this link to create a Gmail account)
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.

Applications close on Sunday 20th October 2024 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.

Gympie Regional Council is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.