Volunteer (Gympie Visitor Information Centre) - Expressions of interest

Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in the west to the Cooloola Coast. Enjoy the rural delights of the picturesque Mary Valley, the history of Gympie and the broad western area, home to country festivals and a strong agricultural base. For someone seeking a high quality of life, the region offers a unique opportunity.  You could be part of a forward-thinking local government organisation with a commitment to continuously improving the services it provides to its 50,000 residents, in one of the most diverse locations in Queensland.

The CBD of Gympie is the central hub to the Gympie region, which is two hours north of Brisbane and in close proximity to the Sunshine and Fraser coasts. Council offices are located in Gympie's town centre close to shopping, cafes and parking.

Volunteer (Gympie Visitor Information Centre) - Expressions of Interest

NOTE - It is important to note that by submitting an application, you are expression an interest only for Volunteering within the Gympie Visitor Information Centre (VIC), and at no time does Council guarantee a placement as a volunteer.  all applications will be considered on a case by case and a business needs basis.

Remuneration: Volunteer - no salary applies

Closing Date:  Expressions of Interest close on 26th October 2025 at 11.00pm AEST. 

Only applications received via Council's online application system will be considered.  Expressions of Interest can also be completed at the Visitor Information Centre with assistance from Council staff.

Role Overview
Council is currently seeking expressions of interest for passionate volunteers to fill vacancies within our Gympie Visitor Information Centre as they arise. By submitting your expression of interest, this will create a pool of volunteers that can be contacted at any time.

As a volunteer, you will provide a warm and friendly welcome to visitors to the region and assist in the promotion of the Gympie region tourism experiences and opportunities.  Volunteers are needed between the hours of 9am - 4pm Monday to Friday and 10am – 2pm Saturday and Sunday.

For more information on volunteering with council see the volunteer handbook.

 What we are looking for:

1. Someone who has a passion for the Gympie region. The role involves welcoming visitors and providing them with information, tips and advice to help them explore the beauty of the Gympie region, and what it has to offer.
2. Someone who has some free time. Shifts are 3.5 - 4hrs long and are available seven days a week
3. Someone with a willingness to learn. Tourism knowledge is not necessary (though it helps). If you're new to the area, you'll be given plenty of guidance and support from the Visitor Information Centre team to learn as you go!
4. Some who is a people person. Polite, happy and friendly disposition with the ability to work autonomously or in a team environment. The Gympie region is a vast and beautiful region, steeped in rich history, it’s no wonder the Visitor Information Centre welcomes thousands of people each year!
5. Someone who enjoys work in a customer-focused industry. Volunteering is a great opportunity to build your communication and customer service skills, and it is always an impressive inclusion on resumés. It is also a great way of meeting new people!
6. Someone with basic computer and cash handling skills. Handling of cash and preparing/close Point of Sales (POS) system and EFTPOS system at end of day may be required.

Who to Contact

For information regarding the requirements of this role, please Council's Acting Coordinator Tourism and Destination Development, Amber Tucker via email amber.tucker@gympie.qld.gov.au

For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0971 or email sue.rossi@gympie.qld.gov.au

Our Values

Accountability
Communication
Customer Service Focused
Integrity
Teamwork and Collaboration

For a full explanation of our values please click here.  You will be assessed on your understanding of these values and how you have applied values such as these in your previous employment.

Our Process

Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.

Keen to apply? -  Simply follow the instructions below:

1) Download and review the position description above
2) Complete the information below as requested using your personal email. 
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 200 words for each question.

Applications close on Sunday 26th October 2025 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.

Gympie Regional Council is proud to be an Equal Opportunity Employer, and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.