Expressions of Interest: Tourism Ambassador (Volunteers) - Visitor Information Centres

Job No: GRC840

Location: Gympie, Queensland

Employment Status: volunteer

Closing Date: 30 Jun 2022 AEST

Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in the west to the Cooloola Coast, gateway to spectacular Fraser Island. Enjoy the rural delights of the picturesque Mary Valley, the history of Gympie and the broad western area, home to country festivals and a strong agricultural base. For someone seeking a high quality of life, the region offers a unique opportunity.  You could be part of a forward thinking local government organisation with a commitment to continuously improving the services it provides to its 50,000 residents, in one of the most diverse locations in Queensland.

The CBD of Gympie is the central hub to the Gympie region, which is two hours north of Brisbane and in close proximity to the Sunshine and Fraser coasts. Council offices are located in Gympie's town centre close to shopping, cafes and parking.

Expressions of Interest: Tourism Ambassadors (Volunteers) - Visitor Information Centres

NOTE - It is important to note that by submitting an application you are expressing an interest only for volunteering within one of the Visitor Information Centres. Applications will be assess on skills and experience. When there is a need to increase the volunteer numbers, Council will draw from this pool of submissions and may make contact with you. 

Remuneration: Volunteer - no salary applies

Closing Date:  Expressions of Interest close on 30 June 2022 at 11.00pm AEST. 

Only applications received via Council's online application system will be considered.  Expressions of Interest can also be completed at the Visitor Information Centre with assistance from Council staff.

Role Overview
Council is currently seeking expressions of interest for passionate Tourism Ambassadors to fill volunteer vacancies within our Visitor Information Centres as they arise. By submitting your expression of interest, this will create a pool of volunteers that can be contacted at any time.

As a Tourism Ambassador, you will provide a warm and friendly welcome to visitors to the region, and assist in the promotion of the Gympie region tourism experiences and opportunities.  Tourism Ambassadors are needed between the hours of 9am - 4pm Monday to Friday and 10am – 2pm Saturday and Sunday.

For more information on volunteering with council see the volunteer handbook.

What we are looking for:

1. Someone who has a passion for the Gympie region. The role involves welcoming visitors and providing them with information, tips and advice to help them explore the beauty of the Gympie region, and what it has to offer.
2. Someone who has some free time. Shifts are 3.5hrs long and are available seven days a week
3. Someone with a willingness to learn. Tourism knowledge is not necessary (though it helps). If you're new to the area, you'll be given plenty of guidance and support from the Visitor Information Centre team to learn as you go!
4. Some who is a people person. Polite, happy and friendly disposition with the ability to work autonomously or in a team environment. The Gympie region is a vast and beautiful region, steeped in rich history, it’s no wonder the Visitor Information Centre welcomes thousands of people each year!
5. Someone who enjoys work in a customer-focused industry. Volunteering is a great opportunity to build your communication and customer service skills and it is always an impressive inclusion on resumés. It is also a great way of meeting new people!
6. Someone with basic computer and cash handling skills. Handling of cash and preparing/close Point of Sales (POS) system and EFTPOS system at end of day may be required.

Who to Contact

For information regarding the requirements of a volunteer with the Visitor Information Centres, please contact Matt Allard, Coordinator Tourism and Events on 5481 0762 or email matt.allard@gympie.qld.gov.au

For assistance lodging your expressions of interest using Council's online system, please contact Rowena Chapman, Senior Officer Human Resources on 5481 0687 or via email rowena.chapman@gympie.qld.gov.au

 What we offer?

• Access to knowledge development through regular Volunteer Famils.

How to apply

Keen to apply? Simply follow the instructions below:


1) Complete the information below, as requested (please use an individualised email address as using another person's may effect your application, if you do not have one please follow this link to create a Gmail account)
3) Click 'APPLY'
4) Click 'NEXT' and 'CONFIRM'

Expressions of Interest close on 30 June 2022 at 11.00pm AEST.