Coordinator Regulatory Services
Job No:
GRC930
Location:
Gympie, Queensland
- A varied and challenging role providing leadership and oversight of Council's Regulatory Services functions
- Competitive annual salary commencing at $98,049.12 plus up to 13% superannuation
- Commuter use of a Council vehicle
- Relocation assistance can be negotiated for the successful candidate
- Great range of additional benefits, including health & wellness programs, salary sacrifice of super available, salary packaging arrangements and a fortnightly RDO
About the Region
Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast, gateway to spectacular Fraser Island. Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm. Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history. Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally.
For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.
COORDINATOR REGULATORY SERVICES
Remuneration: Annual salary commencing at $98,049.12 plus up to 13% superannuation
Closing Date: Sunday 20 November 2022 at 11.00pm AEST
No late applications will be accepted. Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered.
Role Overview
The position will play a key role in overseeing Council's regulatory services functions and coordinating the strategic operations in the regulatory services programme, championing effective regulatory management across the organisation and the community.
What we are looking for
We are seeking a qualified and experienced candidate, who has the skill and communication style to lead and mentor a team of Regulatory Services Officers. Success in this role will mean that you will have the ability to guide, educate and influence customers, critically in escalated non-compliance matters.
Critical to success will be experience and expertise in coordinating, mentoring and reviewing the progress of investigations into non-compliance matters and CRM management regarding domestic animal-related complaints, noise complaints, overgrown allotment complaints, and especially in terms of protracted, complex, and/or sensitive non-compliance matters. You will also be responsible for providing specialist advice on policy, procedures and business improvement strategies and their effectiveness, along with providing quality and timely reports and briefing notes as required. You will also be responsible for managing the budget for the regulatory services team and contributing to budget processes for the Compliance branch.
To be considered, you must have:
- Formal qualification in law enforcement or statutory compliance (or equivalent field) and a minimum of 5 years’ experience in a regulatory services environment.
- Demonstrated ability in leadership and management of work teams including the ability to build productive working relationships through effective communication techniques.
- Proven ability to implement and foster a continuous improvement and customer service culture within teams.
- Comprehensive knowledge of, and experience in, leading investigations into breaches of legislation.
- A detailed understanding of obtaining evidence, interviewing suspects/witnesses and preparing briefs of evidence for court and the ability to provide timely and accurate advice to Legal Practitioners.
- A comprehensive knowledge of relevant legislation, with proven ability to interpret statutes, policies, regulations and guidelines relating to local government licensing and regulatory compliance in Queensland.
- High level analytical, problem solving and decision-making skills with the proven ability to solve complex problems, negotiate outcomes and effectively manage protracted issues with a customer centric focus.
- The proven ability to provide authoritative written and verbal advice to management, supervisors and subordinate staff.
- Demonstrated experience in appearing in court and presenting evidence in a professional manner.
Highly regarded will be:
- Formal qualification in Management or Business Administration.
- Formal qualification in Government Investigations and/or relevant formal investigation qualifications.
Position Description
For a full position description containing essential and desirable criteria, please click here.
Who to Contact
For information regarding the requirements of this role, please contact the Manager Compliance, Dan Rogers on 54810446 or email dan.rogers@gympie.qld.gov.au
For assistance lodging your application using Council's online system, please contact Council's Senior Officer Human Resources, Ros McVicar on 07-5481 0646 or email ros.mcvicar@gympie.qld.gov.au
What we offer?
- Nine day fortnight
- Access to employee health and well-being programs
- Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
- Long service leave after seven years
- Generous superannuation scheme of up to 13 per cent
- Access to salary sacrificing and salary packaging arrangements
- Employee assistance program offering free confidential counselling services for employees and their families.
Selection Process?
Gympie Regional Council uses the SAFESELECT system as a shortlisting tool for positions of this nature.
Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.
How to apply
Keen to apply? Simply follow the instructions below:
1) Download and review the position description above
2) Complete the information below, as requested (please use an individualised email address as using another person's may effect your application, if you do not have one please follow this link to create a Gmail account)
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'
Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.
Applications close on Sunday 20 November 2022 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.